Curbside Pickup 

*If the items you purchase are in stock they are eligible for curbside pickup.* Upon arrival please have your order number, ID, and payment available for authorization. If you are unable to pick up an item and wish to receive a refund, your invoice will be subject to a 20% restocking fee. 


Shipping Methods: 

In-Store Pick Up 

Curbside Pick Up

*Home Delivery* - COMING SOON

Receiving a Shipment

Gym Concepts strives to offer great and flexible shipping options. After all, we want your shopping experience with us to not only be affordable but also enjoyable. 

The majority of items are shipped via Canada Post or Purolator. This is because we can rely on them for valid tracking information and more. Purolator does have limitations when it comes to package dimensions and weights, so Gym Concepts does rely on other carriers from time to time. These carriers specialize in large freight, which can include utilizing our trucks and team members. This will ensure your items arrive in a cost-effective and timely manner. We understand that no one like to struggle with shipping concerns. Customers will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active by one of our carriers once generated. 

Typically, orders are processed in 1-3 business days, transit times vary by destination and will often be shown when choosing a shipment option.   **This timeframe is ONLY when the goods are in transit – ensure you include 1-3 business days for processing.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. These charges will include all applicable taxes as well. 

For large shipments weighing more than 200 lbs or if shipping rates are not generated, please contact our team, and we will provide you with an accurate shipping rate and the estimated time of arrival.

Gym Concepts custom equipment, and specialty-order items are subject to additional lead times. Gym Concepts offers many unique products. To provide the most competitive prices, we consolidate orders received for special order items. Therefore, this may add additional lead time and Gym Concepts will contact you with estimated shipping times.

Where does Gym Concepts Ship?

Gym Concepts ships from our warehouse located in Barrie, Ontario. We do work closely with all of our shipping services to help us reduce the cost of shipping and increase the efficiency of our customers obtaining their purchases. We only ship within Canada. 


For More Information

Address: 41 Shoemaker St Unit 1, Kitchener, ON N2E 3G9
Phone : +1 705-715-7656
Email: [email protected]

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